our clients

What Our Clients Say

Max, 67, Retired Lecturer

I’ve been a hearservice client since 1986.  I was referred to hearservice after being fitted with hearing aids from other providers.  During these 20 years, the hearservice Audiologists have continued to provide me with hearing aids for my profound hearing loss as well as ear moulds that fit the small openings in my ears.

I have worn hearing aids for a number of years trialling several types and brands and have always been kept up to date with the latest in hearing aid technology.  Thanks to the hearservice Audiologists, I have been fitted with digital remote control hearing aids which have been programmed to suit my needs.  The hearing aids allow me to easily access more functions and are more efficient than aids I tried in the past.  The aids contribute to a more relaxed experience when communicating with others. 

I have found the hearservice Audiologists to be extremely helpful, patient, honest, sympathetic and in general brilliant to deal with.  I have always felt confident with the advice provided to me during my years of patronage with hearservice.

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David, 33, Sales and Marketing Manager

hearservice have been fantastic in their knowledge and understanding of the domestic issues and flexibility required by deaf or hard of hearing people.  Since I purchased my mini-vibrator alarm clock from hearservice after excellent consultation, I now have a portable alarm that I can take with me when I travel or work or represent Australia with the Australian Deaf Waterpolo team.  Thank you for helping make this part of my life so much easier for me.

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Elizabeth, 62, Nurse

As a nurse, hearing is absolutely essential.  The same hearservice Audiologist has assisted me with my needs for 13 years.  Establishing an ongoing relationship with my Audiologist has significantly helped to manage my particular hearing loss.

I wear hearing aids in both ears which have a single program and noise reduction features.  Maintaining my hearing aids is easy with hearservice.  Their prompt repair and maintenance system ensures my aids are returned to me on time every time.

In addition, the reception staff are helpful and personable which adds polish to the high level of service provided.  The hearservice clinic in Oakleigh is conveniently located to me so there’s no hassle.  All in all hearservice is always there to help.

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Melinda, 37, Chemist

hearservice has made my life so much easier.  My hearservice audiologist provided me with a range of hearing aid options allowing me to trial several types and brands which was great.  The hearing aid recommended by my hearservice audiologist has made such a huge difference when communicating with people, especially my family; it's been invaluable and now I can't imagine life without it.  Regular maintenance and servicing is easy, with the hearservice clinic being so close to home.  hearservice is affordable, thorough, understanding and convenient, I certainly wouldn't recommend anyone else.

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Lola, 82, Housewife

I have been with hearservice for 11 years.  I first became aware of hearservice at a free hearing check in a local community centre.  At the hearing check I was referred to a hearservice Audiologist for a comprehensive assessment to examine my hearing.  The hearservice Audiologist conducted the assessment and was extremely thorough.  The Audiologist recommended further testing was needed for my particular hearing loss.

After testing was complete, the hearservice Audiologist recommended that I use hearing aids.  I have had two sets of hearing aids since 1996.  I am currently using my second pair which allows me to easily adjust the aid for different listening situations.  For example, I use the third program with the telecoil feature when speaking on the telephone.  Without my hearing aids, I can’t hear a thing.  I don’t how people can live without them.

After I was fitted with my hearing aids I received a free rehabilitation session which gave me tips on how to communicate in situations I find difficult such as in a group, at a distance and over the telephone.  The hearservice Audiologist informed me of telephones with adjustable volume and flashing light.  I now have two of these telephones in my home. 

The same Audiologist has assisted me for 11 years.  My hearservice Audiologist is understanding, helpful and listens to my concerns.  I wouldn’t trust anyone else. 

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