Frequently Asked Questions

How can I improve my hearing when I am out for dinner with friends?
Why is it so difficult to hear in a group?
How can I encourage others to speak more clearly?
How can I hear when people mumble so much?

How often do you find yourself accusing other people of mumbling? While there is certainly a wide range of ability when it comes to speaking ‘clearly’, it is important to understand that part of the difficulty you are experiencing may be an inherent part of your hearing loss.

For many people, hearing loss is due to damage to the tiny hair cells of the inner ear. Once these have been damaged, through wear and tear, noise, disease or some other less common causes, they cannot be repaired. As a result the person may experience hearing loss including difficulties hearing sounds clearly, problems in background noise and some intolerance to loud sounds, as well as the most obvious symptom- certain sounds are no longer perceived as loud enough.

So the fact that other people seem to mumble may be largely due to your damaged hair cells distorting their speech, or unable to cope as well as before with the person’s unclear speech.

What can you do about this?
Vicdeaf offers Free Preliminary Hearing Checks for Adults. This is the first step in addressing your hearing health. If a hearing loss is identified you will be referred for a full hearing assessment. Following this, a Managing Your Hearing Loss course or Hearing Loss Management Sessions will assist you in learning a range of communication strategies to utilize in different listening situations.

To book an:

  • Audiological Assessment
  • Hearing Loss Rehabilitation session
  • Devices Showroom visit

please email:

Why do I find it easier to hear in some settings yet have so much difficulty in other places?
Why do I have so much difficulty understanding someone with an accent?
Why does my partner seem to have 'selective' listening?

East Melbourne

Level 2
340 Albert St
(Vicdeaf building)
East Melbourne, VIC 3002

Tel03 9473 1133
Fax03 9473 1155
TTY03 9473 1199

Box Hill

Suite 15, Upper Level
17 Market St
Box Hill, VIC 3128

Tel03 9890 2500
Fax03 9897 3400
TTY03 9473 1199


Level 3
20 Atherton Rd
Oakleigh, VIC 3166

Tel03 9567 0400
Fax03 9567 0411
TTY03 9473 1199

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