Frequently Asked Questions

How can I improve my hearing when I am out for dinner with friends?
Why is it so difficult to hear in a group?
How can I encourage others to speak more clearly?

The Rehabilitation Team can assist you to develop your use of a range of strategies and tactics that are helpful when you have a hearing loss. It is important to be an active listener, sharing the responsibility of your hearing loss. Remember: Communication is a Two-way process!
Some strategies to consider:

  • Be specific when you tell the other person to change the way they are speaking. For example, don’t ask them to speak up if the main problem is that they are speaking too fast.
  • Confirm what you think you have heard and ask the person to repeat only the part you have missed out on. We can offer individual sessions at a number of our locations in and around Melbourne.

To make a Hearing Loss Rehabilitation appointment, email:

You may want to consider a Managing Your Hearing Loss Course. Register your interest by email:

How can I hear when people mumble so much?
Why do I find it easier to hear in some settings yet have so much difficulty in other places?
Why do I have so much difficulty understanding someone with an accent?
Why does my partner seem to have 'selective' listening?

East Melbourne

Level 2
340 Albert St
(Vicdeaf building)
East Melbourne, VIC 3002

Tel03 9473 1133
Fax03 9473 1155
TTY03 9473 1199

Box Hill

Suite 15, Upper Level
17 Market St
Box Hill, VIC 3128

Tel03 9890 2500
Fax03 9897 3400
TTY03 9473 1199


Level 3
20 Atherton Rd
Oakleigh, VIC 3166

Tel03 9567 0400
Fax03 9567 0411
TTY03 9473 1199

Other Locations

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