About Us

About Us


Recently there has been media attention about audiology clinics being owned by hearing aid manufacturers, pushing their products and paying sales bonuses to their staff.

The Hearservice team would like to assure you that Hearservice is proudly independent and offers no commissions on sales, offering a wide range of options. All Hearservice Audiologists hold post graduate degrees in Audiology from the University of Melbourne. Our team works with each individual client to understand and help clients to reach their hearing and communication goals.

As part of a not-for-profit organisation (Vicdeaf) we act ethically at all times and proceeds go to support people who are Deaf and hard of hearing.

Hearservice is a full service Audiology clinic, for private and Government-subsidised clients, including the NDIS and OHS Voucher Scheme. We provide top-up hearing aids, free for pensioners on the OHS Voucher Scheme.

If you or someone you know has concerns about their hearing,
Hearservice provides advice you can trust.

Call us today on 1300 30 20 31 or info@hearservice.com.au to talk to one of our friendly staff.

Hearservice is a premier provider of professional services to help you to achieve your best hearing. We work with you to meet your needs and goals, providing independent, professional advice. 

We are a not-for-profit service of the Victorian Deaf Society (Vicdeaf), with a mission for an accessible, inclusive society with equal opportunity in all areas of life. We proudly invest back into community services for Deaf and hard of hearing people. 

We partner with you to find the best solution for your hearing according to your needs, motivation, preferences and budget. As an independent not-for-profit provider, we can proudly say that our staff do not receive any commissions, so you are assured that you are getting unbiased professional advice.
We will assist you to access any subsidies on hearing aids and devices (eligibility criteria apply). 

Hearservice audiologists hold postgraduate qualifications in Audiology. We undertake ongoing professional development to remain at the forefront of the latest technology and tools to help you achieve your goals. 


Our services include adult audiology, hearing management, tinnitus support and assistive devices across greater Melbourne and Geerlong, including: 

We are a partner in your best hearing
"The care and attention I have received at hearservice has been exceptional. Their audiologists have worked closely with me to determine my needs and have continued to fine-tune my hearing aids to ensure they perform optimally and benefit me in a variety of situations".
- Jason, Collingwood

"In 10 years as your client I have found hearservice unfailingly friendly and helpful. And the professional advice has also been of high standard resulting in effective hearing aids. Explanations and non-rushed discussion is appreciated - thank you."
- Margaret, Fitzroy North

"Over the past 3 years I have dealt with 4 different hearing outlets and their service was of a sub-standard in comparision with that of hearservice"
- Ivan, Wantirna

Make an appointment today
"I am now able to participate fully in social events again and restaurants are the fun they should be. Most people don't know I have a hearing aid!". 
- Mary, 73 years old

"I'm only sorry I did not do this earlier, it has made such a difference to my life in general. I have so much more confidence now....thank you!". 
- John, Geelong

"Now I can clearly hear conversations across a large living room with glass walls and hard floors so my husband no longer has to repeat his conversations 2-3 times. No more 'what did you say?' moments".
- Helen, Abbotsford

Contact hearservice for an appointment


is a division of the Victorian Deaf Society. We provide adult Audiology, hearing loss management, tinnitus and devices products and services, at three locations across Melbourne.

As a division of the Victorian Deaf Society (Vicdeaf) a registered not-for-profit organisation established in 1884, hearservice is focused on assisting you with all your hearing loss needs.

hearservice has been supporting Victorians since 1971 through its complete range of products and services:

  • Comprehensive hearing assessments
  • Leading brands of hearing aids to suit all budgets
  • Hearing aid maintenance and servicing including batteries
  • Assistive listening devices
  • Tinnitus (ringing in the ears) and hearing loss management
  • Customised ear plugs
  • Reduced price scheme (conditions apply).

All profits from your purchases at hearservice go back into supportingDeaf and hard of hearing people, supporting new and ongoing programs for our clients because we are part of the Vicdeaf suite of services. This is something we are very proud of and is an important part of who we are and why we work at hearservice

hearservice audiology clinics are located in Melbourne.

Contact hearservice for an appointment

East Melbourne

Level 2
340 Albert St
(Vicdeaf building)
East Melbourne, VIC 3002

Tel03 9473 1133
Fax03 9473 1155
TTY03 9473 1199

Box Hill

Suite 15, Upper Level
17 Market St
Box Hill, VIC 3128

Tel03 9890 2500
Fax03 9897 3400
TTY03 9473 1199


Level 3
20 Atherton Rd
Oakleigh, VIC 3166

Tel03 9567 0400
Fax03 9567 0411
TTY03 9473 1199

Other Locations

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