Five Star Quality Rating
EARtrak Quality Certification: 5 star rating
We are very proud to announce that we have again earned a 5 star quality certification from EARtrak for 2016-2017 financial year.
EARtrak is an independent data consultant company uses a satisfaction survey to measure the outcome of hearing aids.
The survey also measures clinical performance to give us a good understanding about which of our services our clients enjoy and respond to, and other areas of service that could use some improvement.
If you've had a hearing aid fitted at one of our clinics, we will send you a survey to give you the opportunity to reflect on your experience with us and provide us with some (confidential) feedback.
You're welcome to complete the survey online here.
EARtrak CEO Tracey Matthies and hearservice General Manager Matthew Grounds