Five Star Quality Rating
EARtrak Quality Certification: 5 star rating
We are very proud to announce that we have again earned a 5 star quality certification from EARtrak for 2016-2017 financial year.
EARtrak is an independent data consultant company uses a satisfaction survey to measure the outcome of hearing aids.
The survey also measures clinical performance to give us a good understanding about which of our services our clients enjoy and respond to, and other areas of service that could use some improvement.
If you've had a hearing aid fitted at one of our clinics, we will send you a survey to give you the opportunity to reflect on your experience with us and provide us with some (confidential) feedback.
You're welcome to complete the survey online here: www.surveymonkey.com/s/EARtrakclientsurvey
EARtrak CEO Tracey Matthies and hearservice General Manager Matthew Grounds